As an estate agent, delivering an awesome customer experience is everything.
We understand you want to be the best estate agent boasting a stunning estate agent website design that works hard for your business. You want to provide clients with the most incredible user experience. You strive for your customers to recommend you to their friends and family.
An FAQ that got us thinking: How can I offer extraordinary customer journeys and exceed customer expectations?
Solution: Starberry My Account Enterprise.
Starberry believe that every estate agent can deliver not just what their customers are looking for but also exceed expectations - and we're here to help you do it. That’s why we recommend you book a demo of the new Starberry My Account Enterprise - a seamless experience for your customers that will make them keep coming back for more.
Why not watch the Starberry My Account Enterprise explainer video to get a taste of some of its features?
Let’s dive into how the Starberry’s My Account levels up estate agents’ current website design. No jargon, just a straightforward explainer of its applications.
What is Starberry My Account Enterprise?
From experience, we know that when it comes to a customer’s journey, there's no such thing as "one size fits all".
So here’s a well considered web application that can seamlessly integrate into your estate agents’ website design and help create extraordinary customer user experiences while keeping track of sales and lettings funnels, since all activities are written back into your Reapit CRM in real time.
This is just the smart application estate agents need to deliver personalised user journeys for Sellers, Landlords, Buyers & Tenants, without all the stress and saves you tons of time. For example, when a customer is selling a property, it will automatically pull data from the CRM and display it on the Starberry My Account Enterprise so homeowners can keep track of viewings held and get feedback once a viewing has been completed!
Estate agents can now offer their customers complete transparency in their property transactions by seamlessly integrating the Starberry My Account Enterprise into their websites. As soon as your potential customer signs up for the My Account on your website or fills in any data capture form the My Account will be created so they can view property listings, receive real-time updates on their property transactions and even feedback and offers from recent viewings. This means that you can spend less time worrying about written follow-ups and reporting and more time focusing on what really matters: talking and meeting with your customers!
Why is it essential for an estate agent's website design?
Estate agents face countless challenges, from finding new customers to managing long-term relationships with existing customers and everything else in between. With Starberry My Account Enterprise, estate agents’ lives are made much easier, because it maximises customer experience, transparency and productivity to meet the growing demands of new-gen estate agency customers.
What does it mean for my estate agency’s website design? Can it function smoothly on my website? With every detail taken care of, Starberry’s My Account is all about enhancing estate agents’ website development, packed with an array of functions that attract and retain customers more easily than you thought possible.
Is Starberry My Account Enterprise User friendly?
Absolutely! The web application integrates seamlessly into an estate agents' website design and is ‘user friendly’ at the core and gives the feeling of a native iOS or Android app.
How will customers access it?
- Sign up for My Account Enterprise (go to the My Account Enterprise on your website, sign in/register via Google or Facebook social logins, or by entering their email and password) and create a profile in seconds. The first time someone signs up, the application asks a number of questions that can be tailored so that you have other upselling opportunities, such as What's your reason for moving, Do you have a property to sell, Do you need a mortgage etc.
- Search for properties using filters such as location, price and number of bedrooms; learn more or Wishlist them for later reference.
- Get email or WhatsApp notifications on the go when new properties meet your ideal property criteria or to be informed about any timeline property related updates.
- View recent and pending actions on their personal dashboard without having to search personal phone messages or emails.
- Receive feedback from sellers or buyers via an Inbox instead of waiting for phone calls or office visits.
- Submit or receive offers
- Schedule meetings or request a valuation, why waste time when it’s possible online and on the go?
Starberry is all about helping estate agents provide an improved customer experience to achieve better results and ultimately dramatically increase transactions.
If you think the Starberry My Account application can transform your estate agency business?