I’ve worked with Ben and the Starberry team for almost 10 years. In that time, we’ve reinvented our website several times, increasing our web activity and winning awards in the process.
Starberry has become a part of the M&P team and I know they’re always at the other end of the phone or ‘web hub’ to answer our questions as quickly as possible.
It would be hard to imagine working with anyone else!
We have been working with Starberry for about three years. During that period the company have delivered, above and beyond my expectations.
I am not an estate agent, my background is consumer advertising, most noticeably Proctor & Gamble. So when I embarked on the process of appointing a digital partner to work with, I was looking for a company that would offer me much more than simply website design and hosting. I really wanted a company that my department could work with day to day as an extension of the team.
There are companies that specialise solely on Estate Agency website, however I felt they would only deliver a ‘template’ solution; And in my experience they will build and then once live, move onto their next project. Starberry not only work with Estate Agents, but also draw experience from other sectors, so you can expect a constant stream of fresh ideas for both your website and the wider digital landscape. They have experience in-depth, keep up to date with the latest technology and are proactive in offering solutions and recommendations.
The introduction of our website in January 2012 made an instant impact on our business. Traffic has built by 100% in just two years and the high level of enquiries each month demonstrate a fantastic return on investment. The website is now an integral part of the Robinson Jackson Group operations and will be at the centre of our plans for 2014.
Group Marketing Director – Robinson-Jackson
A lot of web design companies over promise and under deliver or completely under estimate the timescale and the cost. Often I get the impression that this is because they are tackling a new market sector for the first time and are learning at their clients’ expense.
Starberry do not do this. They know what they are doing because they have been creating websites for estate agents for many years. They understand the business better than any other web design company I come across and because of this they are able to give realistic timings for development with estimates to match.
It’s not much use having a wonderful website if no one can find you. Starberry do it right by focusing on Search Engine Optimisation from the start of the design and construction process. They work on our SEO every month and our natural search results have improved to the extent that we now expect to be not only on the first page but also within the top five listings.
The other aspect that matters to me is the relationship that has developed as I have got to know Ben and Rus. They are good guys, are a pleasure to work with and I am delighted to provide this testimonial for them.
Managing Director – Sandfords
We went through a rigorous selection process to choose the company that we would engage to produce our new website. Having worked with other providers in the past it was essential that we got it right, particularly as it coincided with a major rebrand of the company.
Of all the companies that we spoke to we found Starberry to be the most creative, forward-thinking, passionate and considered in respect of their tender. They listened to what we actually wanted to achieve, rather than simply telling us what they thought we needed and selling us a pre-packaged “out of the box” or “off the shelf” product.
What we have now is a bespoke website which is unique to our business and one which our clients are proud to have their properties listed on.
The post-launch experience has been an extremely enjoyable one – any issues are dealt with promptly, regularly review meetings give us the comfort that this is an long term relationship and Ben and his team are not afraid to suggest new enhancements as and when appropriate. This sits with our view that a website is not a single, one off, one time investment that is left for 5 or 10 years without any further thought, but an on-going one which requires continual fine tuning and enhancements in order to stay ahead of the curve.
In Starberry we have found a partner that is able to deliver on all levels and give us the edge in an ever more competitive market place.